If you forget your password
This manual is for when a registered customer tries to log in but forgets their password.
- Open the login screen from the button below
- Open the login screen and click "Click here if you forgot your password"
- When the screen below appears, enter the email address you use to log in and press "Send"
- You will receive an email like the one below to the email address you entered, so press the "Reset Password" button in the email.
- When the screen below appears, enter the new password you want to set in two places and press "Reset password".
- If the My Account screen is displayed, it is successful. Please make a note of the newly set password.