If you have any questions, please check [ Frequently Asked Questions ] first.
If the above does not solve the problem, please contact the chat at the bottom right of the screen or [ Inquiry form ]
Or contact us by phone or email below.
Phone number: 070-8327-1894
10:00 am - 8:00 pm
*Regular holiday: Every Wednesday and Sunday *Other temporary closures may occur
Within Japan: Yu-Pack (free shipping)
Outside Japan: DHL (shipping fee calculated separately)
Free shipping for purchases over 100,000 yen
*Usually shipped within 2 business days (closed on Wednesdays and Sundays)
*Delivery date and time can be specified within Japan.
Credit card (Visa, Master, AMEX, JCB, Diners)
ShopPay, PayPal, GooglePay, ApplePay
(Only within Japan)
Bank transfer, cash on delivery, convenience store payment, Rakuten Pay smartphone payment (PayPay, LINE Pay, Merpay)
Please contact us within 7 days of arrival.Returns for customer convenience are also possible *Restocking fee will be charged for customer convenience.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
