Customer service

If you have any requests or questions about our store, please contact us.
Please contact us via the contact form , email or phone.

Regarding delivery
  • Usually ships within 2 days after completing your order.
  • In the case of bank transfer or convenience store payment, shipping will be prepared after payment is confirmed.
  • If you would like a receipt or gift wrapping, please let us know in the notes section.
  • Please refer to [ Delivery Policy ] for details such as delivery costs and delivery methods.
Payment method

Our store accepts the following payment methods.

  • credit card
    Visa, MasterCard, American Express, JCB , Diners Club
    The total amount will be charged to your card when your order is completed.

  • Shop Pay
    We use the credit card and shipping address information registered in ShopPay.We also support payment in installments.

  • PayPal
    You can shop without entering credit card information

  • Google Pay
  • Apple Pay

(The following is only available in Japan)

  • Bank transfer *PayPay Bank / Japan Post Bank *Delivery will be made after payment is confirmed

  • Convenience store payment *FamilyMart / Lawson / Seikomart / Ministop / Daily Yamazaki
    *Seven-Eleven cannot be used. *A separate payment fee of 190 yen will be charged. *Items will be shipped after payment is confirmed (deposit deadline: 7 days)

  • Cash on delivery (Yu-Pack)
    ※Cash-on-delivery commission is free
    *Please pay to the delivery person upon receipt *Cash only is the only payment method.

  • Rakuten Pay

  • Smartphone payment (PayPay, LINE Pay, Merpay)

  • Paidy (payment in installments)
Return policy

If there is a difference in the product, a difference in the photo, an initial defect, an error in the description, or something missing, please contact us within 7 days of receiving the product.
We will respond with a refund or free repair after the product is returned.
Our store will bear the shipping costs when returning the product.
If the deadline has passed, we may not be able to accept returns.

We also accept returns due to customer reasons such as "It's different from the image".
However, in this case, we will refund the amount minus payment fees and shipping costs.
Customers are also responsible for paying return shipping costs.

Antique items may have scratches due to age or may have functional defects from the beginning.
Please carefully check the product description and photos before purchasing.

If you have any concerns, please feel free to contact us before purchasing.

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