Customer service

If you have any requests or questions about our shop
Please contact us via the inquiry form , email or phone.

• We usually ship within 2 days after your order is completed.
• In the case of bank transfer or convenience store payment, we will prepare for shipment after payment is confirmed.
• If you would like a receipt or gift wrapping, please let us know in the remarks column.
• Please refer to [ Shipping Policy ] for details such as shipping costs and shipping methods.

We accept the following payment methods.

• Credit Cards: Visa, MasterCard, American Express, JCB
  The total amount will be charged to your card when your order is completed.
• With our Fast Checkout feature, you can make your next purchase immediately without re-entering your card information.
• PayPal: With PayPal, you can shop without entering your credit card information. Register for a PayPal account here paypal.com.
• Google Pay
• Apple Pay

(The following is for Japan only)

• Bank transfer * Either PayPay Bank / Japan Post Bank * Shipment will be made after payment is confirmed
• Convenience store payment *Family Mart / Lawson / Seicomart / Ministop / Daily Yamazaki
  * Seven-Eleven cannot be used * A separate settlement fee of 190 yen will be charged * Shipment will be made after payment is confirmed (payment deadline 7 days)
• COD (Yu-Pack)
  ※Cash-on-delivery commission is free
  *Please pay to the delivery person upon receipt. *Payment method is cash only.
• Rakuten Pay
• Smartphone payment (PayPay, LINE Pay, Merpay)

Please contact us within 7 days from the arrival of the product if there is a product error, photo error, initial defect, error or lack of explanation.
We will respond with a refund or free repair after returning the product.
We will bear the shipping fee when returning the product.
If the deadline has passed, we may not be able to accept the return.

We also accept returns for customer convenience such as "It is different from the image".
However, in this case, we will refund the amount after deducting the settlement fee and shipping fee.
The customer is also responsible for the return shipping fee.

Antique items may have scratches over time or have defects in function from the beginning.
Please check the product description and photos carefully before purchasing.
If you have any concerns, please feel free to contact us before purchasing.